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Welcome to The Help Desk Institude of Jacksonville! HDI is the leading organization tailored specifically for Information
Technology Service and Support professionals. The Jacksonville, Florida chapter
has been reactivated to serve Support Professionals in the Jacksonville Area. Be
sure to check back often for updated site content!
Our Mission Statement: The primary purpose of this association shall be the encouragement
and promotion of Help Desk Best Practices by actively representing the members and
the Help Desk Profession at large.
To communicate
and share with corporate peers the value, experiences, processes and techniques
that are required of dedicated professionals working within a well run Help Desk/Support
Center.
These
goals shall be accomplished by: providing quality communications and educational
activities to promote information exchange among members; Providing an environment
in which to build business alliances; Designing and implementing strategies for
encouraging active participation; Providing effective chapter management; Providing
the opportunity to make connections with people of differing career paths and levels
of experience in the Help Desk industry; Maintaining relations and working closely
with HDI
 Join Our Group
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